Craig worked in the IT industry for 25 years.
After becoming unwell, he suffered greatly from the strains of
With help from Maurice Blackburn, Craig discovered that he was
able to claim a substantial amount of money that would ease his
Craig said that without the firm's legal advice, he would have
had no idea about the extent of his superannuation and insurance
Watch Craig tell his story on You
A couple in their 70s went into one of Australia's big four
banks to do some regular banking.
They were advised that they should
take their life savings out of their bank account and put it into
an investment product offered by one of the bank's subsidiaries.
They were told that their retirement nest egg would be safe and
that they would have access to it.
When their health failed and they needed to withdraw funds to
pay for medical expenses, they were told they could not access
their money for 15 years, until 2023. They then fought for more
than two years to gain access to their money.
By the time they were given access, their life savings had been
cut in half due to fees, commissions and exposure to the
sharemarket. It was alleged that the bank in question had failed to
properly assess the couple's personal and financial circumstances
and did not explain the terms of product. Maurice Blackburn
reached a confidential settlement with the bank and the couple were
All up, the couple faced significant financial stress at a time
when they should have been enjoying their retirement.
Read the Herald Sun story.
Neil Brew was a warehouse operator with 30 years experience who
was referred to Maurice Blackburn by his union for help with a
range of legal issues.
Neil had tried returning to work about 15 times during the
mid-2000s but eventually his health deteriorated so much he had to
Maurice Blackburn acted for Neil on a 'no win, no charge' basis
and won a superannuation total and permanent disability (TPD)
claim. Neil was also able to access his super account balance which
meant that he got a big lump sum payout.
"I always found the service from Maurice Blackburn to be very
professional," Neil said.
"Throughout my drawn-out case I was always treated with
courtesy, empathy and respect.
"Even now, well after the case has ended, I can still get in
touch with Norm McMurray in the super department for a 'shoulder'.
Viva la Maurice Blackburn."
Anne has multiple sclerosis and lodged a claim for a total
and permanent disability (TPD) with her work super fund by herself
back in 2002, just after she was diagnosed.
Anne was told the claim was rejected and she asked for a
review. She never received written confirmation of the rejection or
the review, and the complaint went nowhere and the file was closed
by the super fund.
In 2006 Anne went to the MS Society and they asked her
about her work history and super. When she told them about the
above, they insisted that she speak to John Berrill at Maurice
Anne did and Maurice Blackburn got the claim moving again.
We got some medical reports and made a complaint to the super
We won the claim and Anne was paid a big six figure lump
sum. They also made a claim for penalty interest and as a result
she was paid an extra $39,000.
"When I heard the super fund had agreed to the claim, I
was over the moon," Anne said.
"I have been able to create a future for my young
"Maurice Blackburn always kept me up-to-date with
everything as the claim was happening and I would recommend the
firm to family members and people who needed legal
It pays to check the fine print of your
Craig Reynolds was a truck driver but could no longer
drive after rupturing his Achilles tendon in a work
With his income gone, Craig couldn't pay his mortgage and
he considered declaring bankruptcy.
Craig had employment super but he thought it was locked up
until retirement age.
Maurice Blackburn told him he might be able to get some of
it to pay down his mortgage and he also had $30,000 disability
We made the claim for him and got the money in time to pay
"Maurice Blackburn saved the house and my car," Craig
"I was referred to them by the union and the solicitor was
really terrific: she went hammer and tongs.
"I would recommend them to anyone."
Maurice Blackburn has the expertise to help you so you don't
need to fight the system alone.
Mark was diagnosed with a rare brain disease which affected his
mental state and memory.
His superannuation policy included insurance which Mark thought
he could get through a claim for total and permanent disability
But his super fund and its insurer played hard ball and rejected
his claim. Mark was at a loss and hit the phones before he was
referred to Maurice Blackburn, where he met Michael Bates from the
firm's insurance and superannuation department.
Maurice Blackburn took over the claim, got some medical reports
and lodged a complaint with the fund. We won the claim and got Mark
$120,000 plus almost $20,000 in penalty interest for the delay in
accepting the claim.
Mark's advice to others is simple: "don't give up. If your claim
is rejected or if you are being mucked around, call Maurice
"They were excellent, helpful and supportive, and my advice to
other people is don't take 'no' for an answer."
"If people become more aware and confident that strong and
supportive legal assistance existed like that given to me by
Maurice Blackburn, I am sure that many more people would get what
they are entitled to."